In April 2024, 6637 patients attended their appointment
However, 145 patients did not attend
This is equal to 57 hours of clinical time
If you are unable to attend, please remember to cancel your appointment:
Cancelling your appointment means we can offer it to someone else.
In March 2024, 6837 patients attended their appointment.
However, 160 patients did not attend.
This is equal to 40 hours of clinical time.
If you are unable to attend, please remember to cancel your appointment:
Cancelling your appointment means we can offer it to someone else.
The Northampton GP Enhanced Access Service is an extension of your usual GP Practice, it is not a Walk-In-Service – You need to make an appointment.
The service is located on the ground floor of Highfield Clinical Care Centre, Cliftonville Rd, Northampton NN1 5BD.
Monday to Friday, 18:30hrs – 21:30hrs
Saturday and Sunday, 09:00hrs – 17:00hrs
(LIVI Online Availability, 06:00hrs – 22:00hrs)
Face to Face – You will see a clinician in person and be required to go to our service location at Highfield Clinical Care Centre.
Telephone Consultation – You will be called by one of our clinicians during the evening of your appointment. This will be from a withheld number and you will not be required to go to the service location.
LIVI Video Consultation – You will book via the LIVI app and your consultation will take place at the time of your appointment via Video Consultation. You will not be required to go to the service location.
By Bus: Several buses stop at the hospital and at the Cliftonville entrance, which is closest to Highfield.
By Car: There are free parking spaces available.Additional chargeable parking is available in the hospital grounds.
By Bike: There are a number of covered cycle racks at the hospital and located at the front of Highfield.
Anyone registered with a GP Practice in Northampton
Contact your GP Practice in the usual way to request an appointment. If there is no appointment available for you at the practice they may offer you an appointment with the GP Enhanced Access Service, if this is right for you. If your practice is closed and you need a GP please contact the Out-of-Hours service through NHS 111. Please note that your consent will be required in order for an appointment to be booked for you. If urgent care is required, please call ‘111’ for further advice. If your need is life threatening, please go to A&E or call 999. For support with the management of minor ailments, please contact your local pharmacist or visit the NHS Choice website www.nhs.uk or call 111 – www.111.nhs.uk
You will be seen by experienced Northampton GPs and Nurses, but it is unlikely that you will be seen by your own GP or Nurse. If you would prefer to see your usual GP or Nurse, please book an appointment with your usual GP practice during their normal opening hours.
Your medical record will, with your consent, be available to the Health Care Professional that speaks to you or sees you to ensure that they have the information they need to give you the best possible car. A summary of your appointment will be sent back to your own GP practice electronically to ensure that your record is up-to-date. An appointment with this service will be just like an appointment at your own GP practice. Click the link for further information about how we use your Data, Privacy and the Law.
If you need to cancel the appointment, please contact your registered GP Practice. A dedicated telephone number for cancellations will be shared soon.
The service is located on the ground floor of Entrance B, Highfield Clinical Care Centre, Cliftonville Rd, Northampton NN1 5BD.
We, at Moulton Surgery are proud to be an accredited Veteran Friendly GP practice and to support our veteran community this Remembrance Day.
As a Veteran Friendly GP Practice, we:
If you’re a veteran patient, please let us know that you have served so that we can make sure that we understand your health needs.
A University of Chester study revealed that the Veteran Friendly Accreditation programme, which is run by the Royal College of General Practitioners in partnership with NHS England, leads to better healthcare. To find out more about the veteran friendly practices accreditation scheme, visit www.rcgp.org.uk/veterans.
At Moulton Surgery, we are here to help when you need us. There are a range of services designed to help you manage acute and chronic illnesses. Before booking an appointment please consider if you can receive the advice from the qualified services below.
Health services are very busy at the moment. Help us to help those most in need. Follow these steps to use the right treatment:
Getting the right care, first time will ensure you receive the best possible treatment, leaving health services free for those who need them most.
All children get colds. This is a normal part of growing up and no medicines can prevent them. The best way to look after your child is to make sure they have plenty to drink and if they have a temperature some paracetamol will help. Most doctors don’t recommend cough medicines and antibiotics won’t help a cold.
For more information and health advice visit the NHS website: www.nhs.uk
You can treat most common ailments and illnesses at home by keeping a well-stocked medicine cabinet. This should include:
Pain relief e.g. paracetamol or ibuprofen
Children’s paracetamol oral suspension and ibuprofen syrups – free from pharmacy if you receive free prescriptions.
Mild laxatives to relieve constipation.
Cold relief products.
Rehydration mixtures to use if feeling dehydrated after a bout of sickness or diarrhoea.
Indigestion remedy.
A range of bandages, plasters, non-absorbent cotton wool, elastic bandages and dressings for minor cuts, sprains and bruises.
Many pharmacies are open early until late and on weekends and bank holidays. You don’t need an appointment and can just pop in and get expert medical help from a qualified healthcare professional. Most pharmacies now have a private consultation area where you can discuss your issues and concerns without being overheard.
NHS 111 offers confidential health advice and information by telephone.
Ring 111 if you are ill and have questions about your health and where to get treatment.
Make an appointment with Moulton Surgery if you have an illness or injury that will not go away.
Advice and information about a range of common winter health complaints, including how long symptoms will last and how to relieve symptoms is also available from NHS website, where you can find an easy to use symptom checker, can search for your local services and use the interactive First Aid toolkit.
For more information about the Better Health NHS website and app, please see the below posters:
Your local pharmacist is best placed to treat minor illnesses like coughs, colds, stomach upsets and headaches.
If you call your General Practice with a minor illness, you may be offered an appointment with a local pharmacist.
We are experiencing a high demand for appointments. We are sorry for any difficulties or delays our patients are experiencing.
Please remember pharmacists can assist with minor illnesses and NHS 111 is also available for health support.
Thank you for your understanding and patience during this time.
