Category Archives: Moulton News

DNA’s – May 2022

As you are aware, GP Surgeries are generally struggling to cope with the high demand on their services and patients are often experiencing long waits when booking routine appointments. Unfortunately, many patients fail to attend their appointments without informing the practice. We appreciate that people lead busy lives and often remembering appointments is difficult; we also appreciate that circumstances can change, and the appointment may no longer be needed.

Please can you contact the Practice to let us know if you are unable to attend your booked appointment. This can be done over the telephone, in person or by replying to your text reminder. By doing this it will free up your appointment, which is no longer required, so that another patient can be booked in, allowing us to make sure we can continue to offer appointments to patients as soon as possible, and make sure that people do not have to wait for longer periods of time before a clinician can see them.

In order to try to address this problem the practice has adopted a policy whereby if a patient does not attend 3 appointments in 12 months a warning letter will be sent to the patient stating that a further occurrence may result in removal from the practice list.

  • In May 2022, 4878 appointments were attended.
  • However, 131 appointments were not attended.
  • This is equal to 30 hours and 40 minutes.

If you are unable to attend, please remember to cancel your appointment:

  • Call us on 01604 644126
  • Text back to your automatic message reminder
  • Visit the practice in person

Monkey Pox

If you suspect you have symptoms suggestive of Monkey Pox or travelled from a high risk area with symptoms of flu-like illness (fever, malaise, headache high temperature and swollen glands) with or without a rash, please stay at your accommodation and call the surgery on:

For Moulton Surgery: 01604 644126.

For Universtity of Northampton Students: 01604 892582

You should not attend the surgery.

A GP will call and discuss your symptoms over the telephone or through a video consultation as warranted.

DNAs – March 2022

As you are aware, GP Surgeries are generally struggling to cope with the high demand on their services and patients are often experiencing long waits when booking routine appointments. Unfortunately, many patients fail to attend their appointments without informing the practice. We appreciate that people lead busy lives and often remembering appointments is difficult; we also appreciate that circumstances can change, and the appointment may no longer be needed.

Please can you contact the Practice to let us know if you are unable to attend your booked appointment. This can be done over the telephone, in person or by replying to your text reminder. By doing this it will free up your appointment, which is no longer required, so that another patient can be booked in, allowing us to make sure we can continue to offer appointments to patients as soon as possible, and make sure that people do not have to wait for longer periods of time before a clinician can see them.

In order to try to address this problem the practice has adopted a policy whereby if a patient does not attend 3 appointments in 12 months a warning letter will be sent to the patient stating that a further occurrence may result in removal from the practice list.

During the month of March 2022, a total of 103 patients did not attend their appointment.

We thank all 5310 patients that attended their appointment and those that cancelled it in good time so we could offer it to another patient.

Interpreter Services

Is English not your first language?

Are you deaf or hard of hearing?

If you require an interpreter to attend with you when you see your Doctor or Nurse, please notify the patient service team when you book your appointment and they will arrange this for you.

This service is free of charge.

Covid Booster Programme Update

In line with the Government’s announcement, the NHS is aiming to offer every adult the chance to book a COVID-19 booster vaccine by the end of the year. This means our practice is now prioritising the booster rollout.

As part of this, some of our routine services may be stood down temporarily to allow us to focus on protecting as many patients as possible.

We are still there for anyone who may need care for an urgent need, but would ask for patience as we support this key national priority over the coming weeks. We hope to be able to stand back up any services as soon as possible and will update this page as soon as we know more.

Please don’t forget there are many services available for you, depending on your condition. These include:

  • Self-care – This is the best choice to treat minor illnesses and injuries such as hangovers, coughs, colds, grazes, small cuts or sore throats. Many of these can be treated at home, simply with over-the-counter medicines and plenty of rest.
  • Pharmacy – Pharmacists can give advice on and treat a range of symptoms. They can support you with things such as diarrhoea, earaches, painful coughs, sticky eyes, teething and rashes.
  • NHS 111 – You can access 111 online or via the telephone. This is for any urgent but non-life threatening health concerns. They will be able to signpost you to the relevant service and provide advice where appropriate, or book you in to an Urgent Treatment Centre.
  • A&E / 999 – You should only attend A&E or dial 999 in a life-threatening emergency such as severe bleeding, breathing difficulties and severe chest pain.

If you are now eligible for your COVID-19 booster please book it as soon as you can. It is vital as many people as possible get boosted as soon as possible.

Please do not ring the practice regarding your boosters, instead visit www.northamptonshire.gov.uk/coronavirus-updates/Pages/coronavirus-vaccination-in-northamptonshire for further details. We will be running regular clinics at the Moulton Community Centre throughout December 2021 and will contact patients directly so that you can book in.