At the practice we have a number of different health professionals working within our team. In addition to the doctors we have a team of experienced practice nurses, including a nurse practitioner, who is a highly qualified and experienced nurse who is additionally able to prescribe medications.
When you call to arrange an appointment our reception staff might ask the nature of your problem and this is so they can direct you to the most appropriate health professional for your needs.
Below is a guide as to who might be the most appropriate person for you to see.
Abdominal Pain
Who to see: GP / Nurse Practitioner
Advice: Please contact Patient Services on 01604 892582 to make an appointment or book online.
Anxiety
Who to see: GP
Advice: Please contact Patient Services on 01604 892582 to make an appointment or book online.
Asthma
Who to see: GP / Nurse Practitioner / Practice Nurse
Advice: All patients with asthma have at least an annual asthma review to monitor their condition, this is usually with one of our Practice Nurses. If you are using your reliever inhaler more or feel that you asthma is getting worse make an early appointment to see a GP or nurse so that treatment if needed can be started early.
Back Pain
Who to see: GP / Nurse Practitioner
Advice: Please contact Patient Services on 01604 892582 to make an appointment or book online.
Blood Pressure Monitoring
Who to see: Practice Nurse / Health Care Assistant
Advice: Please contact Patient Services on 01604 892582 to make an appointment or book online. The nurse will discuss with a GP if necessary.
Blood Tests
Who to see: Phlebotomist
Advice: Clinics are held each morning. Appointments for blood test MUST have been requested by your doctor or other health care professional. If you are in doubt please call our Patient Services team who will advise you. For fasting blood tests please have nothing to eat or drink except for water and your medication for 12 hours before your test. Please have a good drink of water before coming.
Breast Lump or Symptoms
Who to see: GP
Advice: Please contact Patient Services on 01604 892582 to make an appointment or book online.
Burns
Who to see: Nurse Practitioner / Practice Nurse
Advice: Please contact Patient Services on 01604 892582 to make an appointment or book online.
Cervical Smears
Who to see: Nurse Practitioner / Practice Nurse
Advice: Once you are invited, make an appointment via our Patient Services team on 01604 892582.
Chest Pain or Discomfort
Who to see: GP
Advice: Please contact Patient Services on 01604 892582 to make an appointment or book online.
Children’s Immunisations
Who to see: Practice Nurse
Advice: Please contact Patient Services on 01604 892582 to make an appointment or book online.
Chlamydia Testing
Who to see: Nurse Practitioner / Practice Nurse
Advice: The practice supports the national programme to offer routine testing for chlamydia testing to people aged 15-24 years. Chlamydia is the most common sexually transmitted disease in the UK. You often get no symptoms but it can lead to complications. A simple urine test is available. Read more information.
Colds
Who to see: Pharmacist
Advice: Antibiotics are not needed for the common cold as colds are caused by a virus. Your local chemist will be able to provide you with advice. Read more information.
Constipation
Who to see: GP / Nurse Practitioner
Advice: Please contact Patient Services on 01604 892582 to make an appointment or book online.
Contraception / Family Planning
Who to see: Nurse Practitioner / Practice Nurse
Advice: Please contact Patient Services on 01604 892582 to make an appointment or book online. Read more about the contraceptive services we offer.
Cough
Who to see: GP / Nurse Practitioner
Advice: Please contact Patient Services on 01604 892582 to make an appointment or book online.
Cuts / Grazes
Who to see: Nurse Practitioner / Practice Nurse
Advice: Please contact Patient Services on 01604 892582 to make an appointment or book online.
Dental Problems
Who to see: Dentist
Advice: Please book an appointment with your dentist, doctors are unable to deal with any dental problems. For more advice see our dental section.
Diabetes Monitoring
Who to see: Specialist Diabetic Practice Nurse
Advice: Routine annual clinic appointments will be sent to all our patients with diabetes. Patients are encouraged to book an appointment with our diabetes specialist nurse or their GP if they have any concerns at any other time and not to wait for their annual review.
Diarrhoea
Who to see: Nurse Practitioner / Practice Nurse
Advice: Please contact Patient Services on 01604 892582 to make an appointment or book online.
Diet/Lifestyle Changes
Who to see: Practice Nurse
Advice: Please make an appointment to discuss e.g. weight, exercise, diet, smoking etc.
Ear Wax
Who to see: Practice Nurse
Advice: If you think you may need ear irrigation (‘syringing’ ) please oil your ears for a minimum of 5 days prior to syringing. Please make an appointment to see one of our nurses who will advise you. Also please check the following information NHS Earwax Information.
Earache
Who to see: GP / Nurse Practitioner / Practice Nurse
Advice: Please contact Patient Services on 01604 892582 to make an appointment or book online.
Eye Infection
Who to see: GP / Nurse Practitioner
Advice: Please contact Patient Services on 01604 892582 to make an appointment or book online.
Eye Injuries
Who to see: GP / Nurse Practitioner
Advice: Please contact Patient Services on 01604 892582 to make an appointment or book online.
General Advice
Who to I see: GP / Nurse Practitioner
Advice: If you require general advice an appointment may not be necessary. Please ring and ask to speak to the Practice Nurse or the GP.
Hay Fever
Who to see: Nurse Practitioner / Practice Nurse
Advice: Please contact Patient Services on 01604 892582 to make an appointment or book online.
General Advice
Who to see: Nurse or Doctor
Advice: If you require general advice an appointment may not be necessary. Please ring and book a telephone appointment with the Practice Nurse or the GP.
Hay Fever
Who to see: Nurse Practitioner
Advice: Please contact Patient Services on 01604 892582 to make an appointment or book online.
Head Injuries
Who to see: Nurse Practitioner / Practice Nurse
Advice: Please contact Patient Services on 01604 892582 to make an appointment or book online.
Headaches
Who to see: GP
Advice: Please contact Patient Services on 01604 892582 to make an appointment or book online.
Holiday Cancellation Certificate
Who to see: Inform Patient Services
Advice: Please write your requirements clearly and concisely on an
accompanying letter or note. There will be a charge.
Insect Bites
Who to see: Nurse Practitioner / Practice Nurse
Advice: Please contact Patient Services on 01604 892582 to make an appointment or book online.
Medication Reviews
Who to see: GP
Advice: Patients who are on repeat medications are seen 6 monthly to ensure that the medication that they are taking is still appropriate for them. Please make an appointment with a GP to do this, ideally the GP that you usually see.
Period Problems
Who to see: GP / Nurse Practitioner
Advice: Please contact Patient Services on 01604 892582 to make an appointment or book online.
Pregnancy
Who to see: Midwife
Advice: If you have learnt that you are pregnant you do not routinely need to see a GP unless you have concerns about your pregnancy. Please book an appointment to see our midwife. Read more…
Rashes
Who to see: GP / Nurse Practitioner
Advice: Please contact Patient Services on 01604 892582 to make an appointment or book online.
Removal of Stitches
Who to see: Practice Nurse
Advice: Please contact Patient Services on 01604 892582 to make an appointment or book online.
Sexually Transmitted Infections
Who to see: GU Clinic
Advice: If you are concerned about having an STI you are best to be seen at the specialist genital-urinary (GU) clinic. Read more…
Sick Certificates
Who to see: Inform Patient Services
Advice: Telephone to speak to our Patient Services team. You will be required to give them your exact requirements and might need to see a doctor.
Smoking Cessation
Who to see: Practice Nurse
Advice: Please contact Patient Services on 01604 892582 to make an appointment or book online.
Sore Throat
Who to see: Nurse Practitioner / Practice Nurse
Advice: Please contact Patient Services on 01604 892582 to make an appointment or book online.
Stress
Who to see: GP
Advice: Please contact Patient Services on 01604 892582 to make an appointment or book online.
Testicular Pain or Lumps
Who to see: GP
Advice: Please contact Patient Services on 01604 892582 to make an appointment or book online.
Travel Vaccinations
Who to see: Nurse Practitioner / Practice Nurse
Advice: Please see our travel advice information.
Urine Infections
Who to see: Nurse Practitioner / Practice Nurse
Advice: Please contact Patient Services on 01604 892582 to make an appointment or book online. When you arrive at the practice do a urine sample in a white collection pot which are located in the toilets.
Forms, Certificates and Medicals
Who to see: Inform Patient Services
Advice: Completion of forms, certificates and medicals are not covered under the NHS. You will be charged for these services. Please discuss your requirements with our Patient Services team who can confirm the charge. Examples are Passport forms, insurance reports, HGV medicals, holiday cancellation forms.