NHS Services – The right service for your illness or injury

A&E or 999

A&E departments are under significant pressure with many people presenting with conditions that could be treated elsewhere. It is possible that people attend A&E because they are unsure about where to go to get the right treatment.

Remember: Hospital A&E departments are for patients requiring emergency care for serious and life-threatening conditions. Please use the emergency department services carefully so it can best support those who need it most.

We hope this information will help you choose the right service for your illness or injuries.

For life-threatening injuries or illnesses go to A&E or call 999.

These are things like chest pain, heavy bleeding, choking or seizures – then don’t hesitate, call 999 or go straight to A&E where you’ll be seen immediately.

Northampton General Hospital

  • Cliftonville, Northampton, Northamptonshire, NN1 5BD – 01604 634700

Kettering General Hospital

  • Rothwell Road, Kettering, Northamptonshire, NN16 8UZ – 01536 492000

Self-care

A lot of common illnesses can be treated in your own home by taking medicine and getting plenty of rest.

It is worth keeping in your medicine cabinet paracetamol or aspirin, rehydration mixture, indigestion remedy, plasters and a thermometer.
That way you’ll be ready for any minor illness or injury that you or your family may suffer.

Information about treating common conditions is available at NHS Choices

Pharmacist

Your local pharmacist can give you expert advice about over-the-counter medicines that can help with lots of common conditions without the need for an appointment.

GP

If you have an illness or injury that won’t go away, it’s best to visit your GP. You’ll have to make an appointment to get the treatment you need from your GP, but this way you’ll help reduce the demand on emergency services.

Urgent care and walk-in centres

If you have an illness that is urgent but not life threatening, contact your GP, call 111 when your practice is closed or visit an urgent care or walk-in centre.

Urgent care centres treat most injuries and illnesses such as sprains and strains, minor burns, minor head or eye injuries, lacerations, bites and stings. There are X-Ray facilities on site and they can plaster cast or fit a splint to support your injury. They will also refer you for follow up treatment if necessary. You will be seen without an appointment.

Corby Urgent Care Centre – Open every day 8am – 8pm

Cottingham Road
Corby
Northamptonshire
NN17 2UR

Reception: 01536 202121

NHS 111

Call 111 when you need urgent medical advice or you don’t know where to go to get the right treatment.

Calls to 111 will be assessed, advice given and, if needed, patients will be directed to the most appropriate local health services.

NHS 111 is available 24 hours a day, 7 days a week and is free to call from landlines and mobiles.

Mental Health Support

There are different options of support that you can access without being a patient of NHFT. al health then please get in touch with your GP, or contact Out of hours, call 111.

If you are concerned about an immediate risk of harm, either to yourself or someone else please phone 999.