We very much welcome suggestions, complaints and compliments as these are all valuable in ensuring that we review and develop our services, as well as know what we are doing well for you.

Feedback can be made via the feedback form below directly to Wendy Ward, our Practice Manager.  We will not reply to feedback offered through the feedback form unless you specifically ask us to.  Alternatively you are welcome to contact Wendy by post or by telephone on (01604) 790108.

We would always encourage you to contact the practice first should you have a complaint so that we can try to help you immediately, but should you wish to make a complaint but do not wish to approach the surgery first you can do this via the Nene Clinical Commissioning Group.  Their contact details are:

GEM CSU Complaints Service
Francis Crick House
Summer House Road
Northampton
NN3 6BJ

complaints@northants.nhs.uk

• Download our easy read complaints leaflet

Feedback Form

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