Patient Services

Lynn (Team Leader) and Jade are our dedicated Patient Services team at our Waterside Campus Surgery.

We understand that, particularly for overseas students, accessing healthcare in a different country and culture can seem confusing. Lynn and Jade each have much experience in helping our University of Northampton student patient population to access healthcare appropriately and are an excellent resource.

Their job can be both busy and challenging particularly during peak periods at the practice first thing in the morning so please be patient if they can’t get to you straight away, either by answering the telephone or in person. This will always be because they are assisting another patient.